SPOT ONBOARDING
Welcome Aboard Cynthia Salter-Lewis, MD and the whole team at CSL Anti-Aging & Cosmetic Medicine!
Thank you for choosing MaxModality™ LLC for your Sylfirm X and SmartLux device provider. At MaxModality, you’ve got a team committed to your success. On this page, you’ll find your personalized onboarding journey map to guide you through the process and provide the tools to kick-start your marketing and device launch.
Journey Map
Your Task List
- Schedule a Zoom call for your SEO & Marketing Quick Start review in the next 5-10 days so that we can discuss your SEO review and recommendations. Let me know possible dates and times.
- Coordinate a kickoff date for staff onboarding as soon as possible. Let me know some date and time options.
○ Didactic training
○ Resource training
○ Planning for the launch
- Coordinate a date for your Launch Party – if you’d like to have one; otherwise, I will provide you with your choice of marketing materials, up to $500 (see the provider portals for options).
- Schedule an IG live if you’d like me to participate in this with you. It’s usually 10-15 minutes, and I’ll coach you through it.
- Plan for delivery day – We will get the information in about a week, and delivery usually takes place about a week after that. I will be there to take delivery except in an extreme circumstance.
○ Installation (that’s just me)
○ User orientation & device training (about an hour)
- Review the Sylfirm X Onboarding Training Phases – review and download the Benev Sylfirm X Onboarding training.
- Plan for Benev’s onsite clinical training (4 hours)
Key Dates
- Contract Sales Order submitted – November 12, 2023
- Payment received – November 28, 2023
- Device delivery date – December 12, 2023
- Device installation date – December 12, 2023
- Staff kickoff – January 17, 2024
- SEO Review meeting (online)
- IG Live (optional)
- Launch party (optional)
- Benev Training Phase I – Onboarding Session: Sylfirm X 1st Virtual On-Demand Training (coordinated by Benev) – January 15, 2024
Join Zoom Meeting
Meeting ID: 320 589 1828
Passcode: 506722
- Benev Training Phase 2 – Onsite clinical training (4 hours w/lunch provided)(coordinated by Benev) – Sunday February 17, 2024 with Monique Souza
- Benev Training Phase 3 – Sylfirm X Advanced Training – Contact Sandy to register for May 18th session at Omni Aesthetics with Dr. Song
- Benev Training Phase 4 – Optimize Session: Sylfirm X 2nd Virtual ZOOM Training (coordinated by Benev)
- Deadline to purchase the extended warranty: 12/4/2024 (Customer may purchase an Extended Warranty (12 months) at the then-current price no later than 5 days prior to expiry of the previous warranty period. This manufacturer warranty does not cover the following: Natural aging and normal wear and tear; Device damage due to improper storage; Device damage due to improper usage; Devices that are repaired or changed without the Manufacturer’s confirmation.)
⭐️Bookmark THESE Provider Portal Links
Bookmark these sites, and share them with your staff (they are not password-protected). These are your provider portals for SylfirmX and for Exosomes. Encourage everyone to become familiar with the resources here.
Download Instructions
The digital assets noted in the groupings below are yours to download and use to launch your SylfirmX journey. They are designed to get you started and most items are customizable.
The documents are housed in our Google Drive and users have VIEW ONLY access. DO NOT REQUEST EDIT ACCESS.
If you’d like to customize any of the documents, you can simply download them and add them to your own Google Drive where they will be yours to keep forever. If you prefer to edit documents in Microsoft Word, Google Drive allows you to download the document into a .docx format for use in Word.
YOUR DIGITAL ASSETS
Website SEO Review
✅ Website audit report
✅ Recommendations
SEO Tools
✅ SEO Overview
✅ Local SEO Guide
✅ Online Directory Listing
✅ Online Maps
Landing Page Assets
✅ Sylfirm X
We provide you with the content, structure, and images so that you may have your developer quickly add a landing page to your existing website.
Social Media
✅ Square Post Templates
✅ Hashtags helper + FREE tool
✅ IG accounts to follow
Content Tools
✅ Keywords by search vols
Pricing Examples
✅ Sylfirm X pricing
✅ Exosomes pricing
✅ Sylfirm X Northeast pricing
Concierge Cheat Sheet
As part of your installation-day welcome package, you will receive this sheet with QR codes to easily access:
✅ Your concierge contact info
✅ Benev Provider Portals for marketing materials & patient forms
✅ Benev training phases
Just download and print as needed.
Patient Brochure
✅ Benev’s Customizable patient Brochure (you can customize the center back panel yourself)
✅ Branded brochure PDF – your logo + contact info already added. Just download and print as needed.
Email Sequence
✅ Intro & teaser
✅ The power…
✅ The science…
✅ Real results…
✅ Advantages of….
✅ Join the path…
✅ Exclusive offer
✅ Claim your offer
✅ Launch party invitation
Sylfirm X Patient Consent Form
✅ Customized patient consent form (PDF)
✅ Customizable patient consent form (Word)
(Editable version for your use.)
Launch Party
✅ Social media posts
**COMING SOON**
